The following list is a compilation of questions that are frequently asked by constituents. Click on any of the questions below to see an answer. If your question cannot be answered here or in the "Services" section, please feel free to contact Michael's office.

	Canada Post How do I find a postal code on-line? The Canada Post web site can help you properly address mail. Click here to search for a postal code.   Canadian Heritage Where can I find information on the National Anthem: O Canada? For the official lyrics of “O Canada” and the history of the National Anthem, click here.   Conservative Party of Canada How do I contact the Conservative Party of Canada? The Conservative Party of Canada may be reached at: 1-866-808-8407 or at www.conservative.ca   Family How am I able to research my family history? National Archives of Canada Geneology Centre can get your started on tracing your family tree. What is the Universal Child Care Benefit plan? View the online Universal Child Care Benefit plan website at Children: Guide to Government of Canada Services for Children and their Families.   Government Identification How do I obtain a Social Insurance Number (SIN)? The Social Insurance Number (SIN) is a nine-digit number used in the administration of various Canadian government programs. You will require a SIN to work in Canada or to receive government benefits. How do I replace lost ID cards? The Government of Canada has a list of helpful hints on which agencies you should contact, and how to contact each one. What should I do if my Permanent Resident Card (PR Card) is lost, stolen, destroyed or I never received it? If your card has been lost, stolen, destroyed or was never received, you should contact the PR Card Call Centre immediately.   Government Services Can I file my taxes on-line? The Canada Customs and Revenue Agency offers electronic services to individuals and to businesses. How do I apply for a student loan? The National Student Loans Service Centre (NSLSC) manages all Canada Student Loans issued on or after August 1st, 2000. In other words, you no longer need to go to a financial institution to obtain a Canada Student Loan. Instead, your loan is funded by the Government of Canada through the National Student Loans Service Centre (NSLSC). When it comes time to repay your loan, you will repay the NSLSC (for loans issued on or after August 1, 2000). Your province might also offer Provincial Student Loans. Therefore, please contact your Provincial Enquiry Centre for more information. How do I apply for Employment Insurance (EI)? Apply on-line or contact the EI section of Human Resources Development Canada. How do I find a job? View the Government of Canada Jobs, Workers, Training & Careers web page. How do I start a business? Click here to find helpful hints on starting a small business. Where can I find information about the Government of Canada? Phone 1-800-O-Canada (1-800-622-6232) or visit www.gc.ca. Where can I find information on Canadian universities? For everything you’ve ever wanted to know about Canadian Universities click here. Information about facilities, services and academic programs as well as links, expert information and statistics – it’s all here.   Health Where can I find advisories on food, drugs, medical services, natural health products and consumer products? Health Canada helps protect Canadians from potential health hazards by releasing warnings/advisories on food, drugs, medical devices, natural health products and consumer products.   Parliament of Canada How can I obtain information on Canada's Parliament? The Parliamentary Internet web site, www.parl.gc.ca, created and maintained jointly by the Senate, the House of Commons and the Library of Parliament offers information on Canada's Parliament. How do I order a congratulatory message from the Prime Minister, the Governor General and Michael? You can obtain a message request order form for notable birthdays or anniversary's from the Prime Minister's website at Click here to contact the Prime Minister. You can also request greetings from the Governor General Click here to contact the Governor General and Michael contact us Click here How do I send a petition to Michael for presentation in the House of Commons? In order for a Petition to be presented in the House, it must meet the criteria set out by the Clerk of Petitions for certification. We have packages available at our constituency office or further information is available here. I am planning a visit to Ottawa and want to visit the House of Commons, what do I do? If you a resident of our riding and planning to visit Ottawa contact our office. Depending on the date, length and nature of your visit, we may be able to arrange a meeting with Michael, passes to Question Period or a tour of the Parliament buildings. Where can I find information on a Bill currently being debated in the House of Commons? The status of Bills from the current sitting of the House of Commons or Senate, along with the actual Bills or Legislative Summaries are accessible here. Where can I obtain information about the Prime Minister? How do I contact the Prime Minister? You can find information on the Prime Minister and Cabinet Members by visiting www.pm.gc.ca.   Provincial Issues Where on the Internet can I find more information about my provincial government? Please click here to visit the Government of Ontario website. Who is my member of Provincial Parliament? The member of Provincial Parliament for Wellington—Halton Hills is Ted Arnott. Click here to visit his website.   Public Safety Where can I find information on Public Safety in Canada? Click here for up to date information on Public Safety in Canada.   Seniors How do I apply for the Canada Pension Plan retirement pension or other benefits under the plan? Visit Social Development Canada (SDC) for information on Canada’s Retirement Income System: The Canada Pension Plan. What are Canada Pension Plan survivor benefits and how can I apply? Canada Pension Plan are paid to a deceased contributor's estate, surviving spouse or common-law partner and dependent children. There are three types of benefits. The death benefit is a one-time payment to, or on behalf of, the estate of a deceased Canada Pension Plan contributor; The survivor's pension is a monthly pension paid to the surviving spouse or common-law partner of a deceased contributor; The children's benefit is a monthly benefit for dependent children of a deceased contributor. Click here to learn more about the Canada Pension Plan survivor benefits. What is the Old Age Security Program? The Old Age Security program is one of the cornerstones of Canada's retirement income system. Benefits include the basic Old Age Security pension, the Guaranteed Income Supplement and the Allowance. After briefly describing the program's history and overall features, the web site then describes each of the specific benefits in turn. Where can I find information and services that are relevant to seniors 55+? Seniors Canada On-line provides access to information and services offered to seniors, their families, caregivers and supporting service organizations.   Travel How can I plan to visit some of Canada's National Parks and Historic Sites? Parks Canada Vacation Planners can assist you in planning a visit to Canada’s National Parks and National Historic Sites. How do I apply for a Passport? If you are planning a trip abroad or even to the United States, it is extremely important to have a Canadian passport as proof of citizenship and residency in Canada. For information on how to obtain a passport, please visit one of the regional passport offices or download an application. NOTE: Urgent or express services are available for emergency or compassionate reasons on a case-by-case basis. These services are available only for those applicants who can apply in person at a regional office and who provide proof to justify the urgency. How do I get advice for international travellers? View the Department of Foreign Affairs Travel Reports web page. I want to see more of Canada, where should I go? Find travel information relevant to Canada’s many beautiful attractions. What should I do if I lose my passport while travelling abroad? The Passport Office provides travel tips for lost or stolen passports and travel documents.